Website Migration Service
Website Migration Service
Website Migration from a Current Provider
Website Migration Includes:
Website Migration FAQ’s
What is Website Migration?
Migrating your website includes moving your website from one host to another host and may even entail moving it to a new domain. The first step is to find a new host to migrate to or new domain to migrate to. We can give recommendations for new hosts based on your needs or if you have already done the research we can work with that too. We’ll make sure that you won’t end up where you started. We’ll hear your problems out and help you choose an appropriate hosting service that won’t give you any trouble. Well handle everything from file transfer to DNS configurations. All you have to do is sit back and relax. We’ll be able to get the website up and running on your new host within a day or two.
What's included with website migration?
Moving all website HTML files and images Moving all website media files Moving any website scripts or applications and testing to make sure they continue to work without problems Moving any MySQL databases Replicating your e-mail configuration
Will there be any downtime to my website?
We have done thousands of migrations and have developed a system that allows us to migrate websites with virtually no downtime. There is sometimes and hour or 2 of downtime if DNS propagation is slow but we specialize in migrating websites as quickly as possible with the least amount of downtime possible.
Will you help configure email on my new host?
Yes, we will set up your emails on the new host with email migration. We can copy emails from your former email account to your new email account on the new host you’re using. You can choose to migrate both from external accounts, like Gmail, Hotmail and Yahoo. Both emails and folders can be migrated. The emails are placed in a folder with the name of the account you are migrating from.
Will I be able to send and receive emails while my site is being migrated?
If you are using a third party application for your emails like Google Mail, there will be no interruption. But if you are using emails on your hosting box located in your hosting provider, there will be a short downtime while the site is being migrated. You don’t need to worry, however, because you will still receive those emails once the migration is complete so you won’t lose any of your emails.
What warranty do I have with the website migration?
Free migration services are only offered for "as-is" transfers of website content and data.
What is not included with the website migration?
There can be no updates to the website configuration (including website content, layout, navigation, etc.). The move is an exact replica of your website files from your previous web host. The exception is database connection details which may change. Copying an existing website to a brand new domain name or changing the URL of an existing website is not included with this service.
What is I upgrade my plan?
Accounts that are being upgraded that require a complete server change will get free migration service.
Are there any sites that ThePixel simply cannot move?
Unfortunately, some websites cannot be moved, even by our experienced Migration team. This is due to the technical limitations of your existing web host or we simply cannot support some of the features or transfer your existing solution. Here is our current list of web hosts/website builders that we cannot transfer: VistaPrint Intuit Wix Weebly Website Tonight Squarespace Jimdo Google Sites Microsoft Office Live Small Business / Microsoft 365 ThePixel also currently does not support Windows-based shared web hosting. SPECIAL NOTE: We also require access to your website files. If your or website builder will not provide us access (typically by FTP) then we cannot move your website files, databases or email accounts. Without access, we cannot copy or transfer your information.
How do I set up my email with ThePixel when transferring?
If you are moving from another cPanel web host, our website migration experts will use your existing email settings and accounts to set up in your ThePixel account. If your previous host does not utilize cPanel, then you will need to create the new email accounts in your new ThePixel cPanel control panel. It is recommended that you set up the new email accounts as soon as you can log in to your ThePixel account. Important Note: Be sure that all your existing email accounts are created in ThePixel prior to changing your nameservers or DNS of your domain name; failure to do so may result in lost, "bounced", or unreceived emails.