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Website Management

Website maintenance services with reliable support

Website experts for your business

As a website maintenance services company, helping businesses ensure their websites remain up-to-date, secure, and healthy. This makes our web maintenance agency the perfect choice to provide all your website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You’ll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that’s best explained over the phone!

An in-house team of professional web developers
Expert programmers fluent in the latest languages and standards
Custom pricing by the project, with retainers and ala carte options available
When you choose to have our agency maintain your website, we’ll be your web support team on standby for any request.
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Simple website changes

A simple change to your website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine web maintenance tasks to keep content fresh for both search engines and visitors.

Website Maintenance Response Time

Reactive website support

The reason we consider web maintenance to be a reactive service is that most website owners wouldn’t want a web developer going into their website and changing things around without their knowledge.

No stress, worry free website maintenance

Website Maintenance

Maintaining your website is much more than keeping it secure and making sure it is available to your potential customers at all times. From posting new content to the website to making technical improvements to improve your site speed, a website is a living, breathing thing.

If your website has custom functionality that is driven by plugins, website maintenance can be even more crucial for your business’s daily operations.

Whether you’re an eCommerce business generating hundreds of thousands of dollars in revenue each day or a B2B company that relies on its website as a source of inbound leads, your website site must be properly maintained to maximize security, minimize downtime, and make the website updates you need to grow your business.

Example website maintenance service list

We are often asked for detailed examples of web maintenance requests that might come up after the launch of a website. Here are several examples of website maintenance services we’ve been asked to perform in the past and would be more than happy to provide to you!

Create website backups

Do you want to create a backup of your website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Plugin / extension updates

If spambots are attacking your forms, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup SMTP email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Platform upgrades / security patches

If your website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality – sometimes the updates are relatively quick to perform, which is a win-win!

Implement conversion tracking

If you are interested in understanding the benefit of an online advertising campaign, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Add reCaptcha to forms

If spambots are attacking your forms, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

We manage all areas of your website

At some point in time, every website on the internet will eventually require some form of website maintenance. The reason is simply that the internet is always changing. Not to worry though, our web maintenance cost isn’t overly expensive so it should be affordable for you to maintain your website!

When a hosting company upgrades their servers, they may remove older versions of PHP that your website was originally developed to support. When this happens, you need to refactor your application or upgrade to a newer framework that supports the newer PHP version. You can’t expect custom web functionality programmed in the past to work forever without any improvements.
When an ecommerce platform or a content management system releases new versions, they eventually must deprecate the old versions so their teams can focus on maintaining the newer technologies. This recently happened to Magento 1.x ecommerce store owners who were forced to migrate to Magento 2.x, or an alternative ecommerce platform, because Magento 1.x had reached an “End of Life” status and would no longer be maintained or updated by Magento. Those business owners suddenly found themselves looking for an ecommerce developer.
When a website owner has become a victim of malware or some other form of malicious activity, the website will need to be reviewed for security exploits and cleaned of malware. This can be a time-consuming activity, and often happens because the website owner wasn’t being mindful of the first two web maintenance examples, listed above.
When the content on your website, which explains your organization, products, or services becomes outdated and needs to be refreshed to help ensure future visitors receive accurate information about your operation. This type of web maintenance is critical to ensuring your website is benefiting you.

As you can see, there are many reasons a website may require maintenance above and beyond the obvious reasons of just wanting to update something on the website. It is important to understand the future needs of your website when planning budgets and schedules.

Website Support Team

A team of website specialist

We do the heavy lifting, and your project manager will guide you through every step of the build and launch process.

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You ask for it, we’ll get it done

Included in your service are unlimited updates to your website. Ask us to add new web pages or refresh current copy.

Business Website Maintenance

Easy and simply to use

Having a website that is updated and well-maintained is one of the building blocks for marketing your business.

Monthly Hosting Payment

Clear consist payment plans

No big upfront fees for a new website and no surprises. Your monthly subscription gets you a site and service to match.

Frequently asked website maintenance questions

A well-maintained website attracts new customers and maintains interest levels of existing customers, making your website the most beneficial for all users.

What is website maintenance?
Website maintenance is the act of making a positive change to your website, such as upgrading your CMS platform, adding a new web page, changing out images, scanning for malware, or tweaking the design.
Is website maintenance expensive
Not really, it generally costs around $75/hour to have a website maintenance company perform work on your website. If you need a specialty service, such as custom programming or mobile app development, the hourly rate is often higher.
Can I maintain my own website?
If your website was built in a content management system, such as WordPress, then it should be possible for you to handle basic website updates on your own. If you run into trouble, just reach out to a web maintenance company for help.
What are examples of website maintenance?
Here are some of the most common web maintenance services we get asked to perform: Simple Content Changes Page Speed Improvements Platform Upgrades Plugin / Extension Updates Coverage Issue Fixes Structured Data Additions Open Graph Tags Implementation Google Tag Manager Setup Conversion Tracking Setup Image Optimization Live Chat Integration Error Log Fixes Contact Form Spam Fixes Caching Plugin Configuration SMTP Email Setup IP Address Restrictions Creation of Website Backups Creation of Development / Staging Websites A/B or Multivariate Testing 301 Redirect Setup Website Training / Support
Should I put my website in maintenance mode?
If you are making simple changes to your website, it isn't often necessary to place your website into a maintenance mode. This will have the negative effect of turning away search engines and website visitors. Instead, we recommend making changes on the live site, or testing them on a development / staging website first if they are more impactful.
How often should a website be maintained?
We recommend applying platform and extension updates monthly. For the content on your website, we recommend revising website copy at least once per year to ensure information is accurate. It is also a good idea to test your website on mobile devices every few months to ensure recent changes hasn't had a negative impact on mobile usability.
Why is website maintenance plan important?
Website maintenance is the process of ensuring that your site is running as smoothly and efficiently as possible. There are many tasks involved in this process, such as checking for broken links, monitoring how quickly pages load, and making sure that all plug-ins are activated and working. 1.) Most customers conduct research online When buying a product, 87% of people research it online. That means they'll most likely end up on your website before making a purchase. A lack of web maintenance can lead to a website that contains incorrect information, which results in disgruntled visitors – oops! 2.) Your website performance promotes your sales growth If your website is too slow, people will bounce out of the site and never come back. Your online store's functionality has a significant impact on purchases both in terms of quantity (how many), as well as quality (how satisfied they are). 3.) Site visitors value user experience A poor user experience on a site can hurt the reputation of your business. In fact, most visitors will leave in favor of your competition. Maintaining a website on a regular basis can protect against poor user experience and increases the chances of making a sale. 4.) Website maintenance supports your SEO strategy If you want your site to rank high on Google and other search engines, it's crucial that you keep up with technology. There are many ways in which technological changes can affect how well a website ranks, whether that's security issues, outdated content, or slow load times.
Are there other costs to running a website?
1.) Domain name renewal When you create your website, it is common to purchase a domain or web address. A domain name can be thought of as the website's identification and physical address. If you pay annually, you will likely be spending $15/year. While domain names are affordable, it's vital to maintain your payments so that you're the one who maintains ownership. 2.) SSL certificate You will also want to purchase a Secure Socket Layer (SSL) certificate for your website. This signifies how safe the site is and notifies people that they are on an encrypted connection when they visit them. An SSL certificate will also ensure your site meets security standards as dictated by Google and Mozilla, as well as business regulations like HIPAA. It is common to receive a free SSL certificate with most web hosting services, but paid SSL certificates might cost $95/year or more. 3.) Website hosting Hosting your website is only way to keep it up and running. The cost for hosting a site can be quite expensive, depending on how much space you need or the amount of bandwidth necessary to run smoothly at peak hours (especially with an e-commerce site). Website hosting providers offer different options, but they all provide a way to keep your website up and running: With a shared hosting service, your website is hosted on a server with many other websites. This will typically cost anywhere from $249year to $500/year for 10GB of storage space. You can use the free version of a website builder, like wordpress.com, which is user-friendly and has no hosting costs. If you choose a virtual private server (VPS), your site shares the server but has more resources than if it were on shared hosting. VPSs cost $50 to $200/month (or more) depending on your service level and support requirements. A dedicated server includes complete access to the server. This is a great option if you need dedicated server resources, but it can cost you $500 to $1,500/month for the server lease, server support, and software subscriptions.

Website Management Packages

SPOT LIGHT
$
150
/mo
  • Monthly website health checks
  • Update cms and plugins
  • 24/7 Server downtime monitoring
  • Security monitoring
  • 4 hr Support response time
  • $1,800/year
WATCH TOWER
$
300
/mo
  • 3 hrs of website changes
  • Weekly website health checks
  • Update CMS and plugins
  • 24/7 Server downtime monitoring
  • Security monitoring
  • 2 hr Support response time
  • $3,800/year
    -$200 Annual Discount
ALL-IN-ONE
$
525
/mo
  • 7 hrs of website changes
  • Semi-weekly website health checks
  • Access to a Web Designer
  • Update CMS and plugins
  • 24/7 Server downtime monitoring
  • Security monitoring
  • 2 hr Support response time
  • $300 Signup Discount
  • $6,300/year
DELUX
$
750
/mo
  • 10 hrs of website changes
  • Daily website health checks
  • Access to a Web Designer
  • Update CMS and plugins
  • 24/7 Server downtime monitoring
  • Security monitoring
  • 2 hr Support response time
  • FREE 2.5GB Web Hosting ($300 value)
  • $200 Signup Discount
  • $9,000/year