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Client Payment Processing Fees

Home > Client Payment Processing Fees

Payment Processing Fees

Fee applies only to online payments

Client Payment Processing Fees

Clients are charged a 2.9% processing fee on all payments.

The fee is assessed any time we charge your billing method and will show up as a separate item on your transaction history and payment receipt. The fee is calculated as a percentage on top of the payment you are making. For example, if you make a payment of $1,000, ThePixel will charge an additional $30.18 fee for processing the payment.

For hourly projects, billing occurs weekly, so the processing fee is assessed when we charge your billing method each week and on any additional bonuses. For fixed-price projects, the processing fee is charged each time you fund a milestone or give a bonus.


What is my billing cycle? The fee is automatically charged monthly on your enrollment date. If you pay the non-refundable alternative flat fee and then opt back out you will return to standard per-payment fees at the end of your pre-paid monthly billing cycle. Clients who choose flat fee will be charged $25 monthly — no matter how many teams, freelancers, contracts, or payments you have.

Once enrolled, if for any reason a payment is made with a different billing method, the standard 2.9% processing fee will apply

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