User Experience
User experience that engages users
At least 94% of first impressions related to web design. Part of building a beautifully-designed site is delivering a positive user experience for your audience.
It starts with the user
UX Journey
User experience
Customer Journey
The customer journey map consists of three main zones:
Zone A – Assigning the persona, its goals, and the scenario that the persona follows
Zone B – Interaction zone, where we define the main steps within the scenario, emotions that the persona feels, as well as thoughts, feelings, pain points, likes, and dislikes.
Zone C – Ideas and insights zone, where we bring together all the ideas and suggestions that help us improve user interaction with our product.
The latter includes various environments where the user interacts with the product. The level of complexity and details, as well as the length of the user journey, can be managed.